Privacy Policy
Introduction
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how the law protects you.
We use your personal data to respond to enquiries, improve our services, and occasionally to communicate with you. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with an initial capital letter have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Company (referred to as 'we', 'us', or 'our') refers to Astrynix.
- Personal Data means any information that relates to an identified or identifiable individual.
- Service refers to our website at astrynix.com.
- Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself.
- Cookies are small files placed on your device by a website, containing details of your browsing history and preferences.
- You means the individual accessing or using the Service, or the company on behalf of which such individual is accessing the Service.
- GDPR refers to the EU General Data Protection Regulation.
- CCPA/CPRA refers to the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020.
Collecting and Using Your Personal Data
Types of data collected
While using our Service, we may ask you to provide certain personally identifiable information. This may include:
- First name and last name
- Job title and company name
- Business email address and phone number
- Messages submitted through our enquiry form
- Usage Data
Usage data
Usage Data is collected automatically when using the Service. It may include your device's IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, and other diagnostic data.
Tracking technologies and cookies
We use cookies and similar tracking technologies to operate and improve our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of our Service may not function as intended.
We use both session cookies (deleted when you close your browser) and persistent cookies (which remain on your device until deleted or they expire).
How we use your personal data
We may use personal data for the following purposes:
- To respond to your enquiries and schedule discovery calls
- To provide and maintain our Service, including monitoring usage
- To contact you with relevant updates or communications, where you have opted in
- To comply with legal obligations
- To detect and prevent fraudulent or harmful activity
- For internal analysis to improve our website and services
Sharing your personal data
We may share your personal information in the following situations:
- With service providers who help us operate our website or analyse usage
- For business transfers such as a merger, acquisition, or sale of assets
- With your consent for any other purpose you explicitly agree to
We do not sell, rent, or trade your personal information to third parties.
Retention of your personal data
We retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by law. Enquiry data is kept for a reasonable period to manage our business relationships and deleted upon your request.
Deleting your personal data
You have the right to request deletion of the personal data we hold about you. To do so, please contact us at privacy@astrynix.com. Please note that we may need to retain certain information where we have a legal obligation to do so.
Disclosure of your personal data
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose your data to protect our rights, prevent fraud, ensure user safety, or fulfil a legal obligation.
Security of your personal data
The security of your personal data is important to us. We implement reasonable technical and organisational measures to protect it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Analytics
We may use third-party analytics services such as Google Analytics to monitor and improve our website. These services collect data about your activity in accordance with their own privacy policies. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
GDPR Privacy
Legal basis for processing
We may process your personal data under the following conditions:
- Consent — you have given explicit consent for a specific purpose
- Contractual necessity — processing is necessary to perform an agreement with you
- Legal obligation — processing is required to comply with a legal obligation
- Legitimate interests — processing serves a legitimate business interest that does not override your rights
Your rights under GDPR
If you are located in the EU or EEA, you have the following rights:
- Right to access — request a copy of the personal data we hold about you
- Right to correction — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data
- Right to restrict processing — request that we limit how we use your data
- Right to object — object to processing based on legitimate interests or for direct marketing
- Right to data portability — receive your data in a structured, machine-readable format
- Right to withdraw consent — withdraw consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at privacy@astrynix.com. We may ask you to verify your identity before responding. You also have the right to lodge a complaint with your local data protection authority.
CCPA / CPRA Privacy Notice
This section applies to residents of California and supplements the information in our Privacy Policy.
Categories of personal information collected
In the last twelve months, we may have collected the following categories of personal information from California residents:
- Identifiers — name, email address, IP address, and similar identifiers
- Personal information (Cal. Civ. Code § 1798.80(e)) — name, address, telephone number
- Internet or network activity — browsing behaviour, interactions with our Service
Your rights under CCPA / CPRA
- Right to know — what personal information we collect and how it is used
- Right to access — specific pieces of personal information we hold about you
- Right to delete — request deletion of your personal information, subject to exceptions
- Right to correct — request correction of inaccurate personal information
- Right to opt out — opt out of the sale or sharing of personal information (we do not sell personal information)
- Right to limit — limit the use of sensitive personal information
- Right to non-discrimination — we will not discriminate against you for exercising these rights
To exercise your rights, contact us at privacy@astrynix.com. We will respond within 45 days, with a possible extension of a further 45 days when reasonably necessary.
Do Not Sell My Personal Information
We do not sell your personal information. We do not share your information with third parties for advertising or marketing purposes.
Children's Privacy
Our Service is not directed at anyone under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will promptly delete it.
Links to Other Websites
Our Service may contain links to third-party websites not operated by us. If you click a third-party link, you will be directed to that site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We encourage you to review the privacy policy of every site you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page. We encourage you to review this page periodically for any changes.
Changes become effective when posted. Where changes are material, we will make reasonable efforts to notify you.
AI-Generated Communications
As an Applied AI Studio, some of our communications, proposals, or content may be assisted or generated by AI tools. While we review and stand behind all communications we send, AI-assisted content may occasionally contain errors or omissions. We encourage you to raise any concerns directly with us.
We do not use AI to make automated decisions that have legal or similarly significant effects on individuals without human oversight.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach us at:
Astrynix
privacy@astrynix.com
Contents